This course covers the following topics;

• What is PEMAC Assets?
• How do I login?
• How do use tab navigation?
  
• How do I search grids?
  
• How do I change sites?

This course covers the following topics;

• How do I know the Asset name to use when submitting a request?
  
• How do I submit a new service request with attachments?
  
• What notification indicate progress of my request?
  

This course covers the following topics;

• How do I create a new Asset?
  
• How do I add warnings to an Asset?
  
• How do I add a note to an Asset?
  
• How do I associate a Spare Part with an Asset?
  
• How do I view Routines for an Asset?
  
• How do I view all related Maintenance activity for an Asset?
• How can I configure the cost centers that I want associated with an Asset?
  
• How to I find use the advanced Assets search?
  
• How do I make the same change to a number of Assets?
  
• How do I copy an asset?
  
• How do I get a printed copy of the details of an asset?

This course covers the following topics;

• How do I create a Work Request?
  
• How do I add tasks to a Work Request ?
  
• How do I add Resources to a Work Request ?
  
• How do I add Skills to a Work Request ?
  
• How do I add Permit Types to a Work Request? 
  
• How do I add Attachment to a Work Request ?
  
• How do I convert a work request to a Work order to schedule it?
  
• How do I submit a request for approval and specify the approver? 
  
• How do I progress a Work request Originating from ServiceDesk?
  
• What are the work Request Roles?
  

This course covers the following topics;

• What email notifications are triggered with Work Requests?
  
• How do I view the audit trail for a Work Request ?
  
• How do I categorise a Work Request for Defect Analysis?
  
• How do I complete a Estimate on a Work request?
  
• How do I view Forms related to a Work Request?
  

This course covers the following topics;

• How do I view my list of Work?
  
• How do i add Trade people to a Work Order?
  
• How do I know if a Work Order is Due/Overdue.?
  
• How do i search for properly Skilled people before adding them to do the work ?
  
• How do I add tasks to a Work Order?
  
• How do I specify resources to work in parallel using Tasks?
  
• How Work Order gets put-on Hold?
  
• How do I complete a Work Order to History?
  

This course covers the following topics;

• How do I search for all Work Orders that are on hold due to a shortfall ?
  
• How can I ensure that certain tasks are performed for certain jobs to ensure consistency ?
  
• What email notifications are triggered with Work Orders ?
  
• How do I know if someone has already partially completed the work ?
  
• How do I know if there is a Spare Part shortage ?
  
• How do I Issue a Spare for a Work Order ?
  
• How do I reserve a Spare for a Work Order ?

This course covers the following topics;

• How do I complete a Work Request to History
• How do I create a Direct Work History
  
• How do I complete a work order to History 
  
• How do I enter Action taken. 
  
• How do I enter Breakdowns and downtime 
  
• How do I create a related job for the same (Asset Follow-on Work Orders - reasons to do it)
  
• What is required to complete a History record and why is the completed flag ON for some records automatically
  

This course covers the following topics;

• How do I record my work at the end of a day ?
  
• How do I see the work that was partially done on another History record?
  
• How can I print the details of a work history?
  
• What email notifications are triggered by History records?
  
• How do I reschedule the next occurrence of a planned job
  
• How do I Issue a Spare for a Work History ?
  
• How do I Issue a previously reserved spare for a Work History ?
  
• How do I return a Spare to the Store for a Work History ?
  
• How do I enter a meter reading as part of completing a History?
  
• How do I categorise a common issue as a Defect ?
  

This course covers the following topics;

• How do I create a new Meter ?
  
• How do I enter Meter Readings ?
  
• How do I see which routines are using a particular meter ?
  

This course covers the following topics;

• How do I view an Audit Trail?

This course covers the following topics;

• How do I create a Routine to generate work orders at regular intervals? 
  
• How do I create a Routine that generates work order using a fixed time after the work order is completed? 
  
• How do I create an occasional routine?
  
• How do I run routines Manually ? 
  
• How do I view the maintenance activities generated from a Routine?
• How do I add tasks to a Routine?
  
• How do I add Resources to a Routine?
  
• How do I add Skills to a Routine?
  
• How do I add Permit Types to a Routine?
  
• How do I deactivate a Routine with pending Jobs?
  

This course covers the following topics;

• How do I create a Routine to generate work orders at regular meter intervals
  
• How do I reschedule a meter based routine when the job is completed?
  
• How do I create a routine that is both Time and Meter Based ? 
  
• How do I create a routine using a Consumption Meter?
  
• How do I create a routine using a Condition Meter?
  
• How do I create a routine using a Alarm Meter?
  

This course covers the following topics;

• How do I create a new production line?
  
• How do I add assets to a production line?
  
• How do I add meters to a production line?
  

This course covers the following topics;

• How can I create a new product?

This course covers the following topics;

• How do I ensure that jobs are carried out in a consistent, standard way ?
  
• How do I view Change control?
  
• How do I set up Google Maps Integration?
  

This course covers the following topics;

• How do I ensure reasons for changes to certain Assets are always recorded?
  
• How are performance metrics calculated for asset types?
  

This course covers the following topics;

• How can I see the downtime associated with an asset?
  
• How can I get a printed list of assets?
  
• How do I project the future cost of assets (Report)?
  
• How do I analyse breakdowns (Report)?
  
• How are performance metrics calculated for asset?
  
• How do I compare the performance of assets of the same Type (Report)?
  

This course covers the following topics;

• How can I see the depreciation cost of an Asset?
  
• How does PEMAC calculate the book value of an asset?
  

This course covers the following topics;

• How do I find what dashboards are available ?
• How do I filter dashboard data?
• How do I drill into dashboard information?

This course covers the following topics;

• How do I quantify the cost of maintaining a production Line?
  
• How do I see the meter based routines for a production line ? 
  

This course covers the following topics;

• How do I find products affected by an out of service asset?
  

This course covers the following topics;

• Who can submit requests and what permission and licenses do they need
  
• How do I ensure certain fields are mandatory when submitting a service request 
  

This course covers the following topics;

• How do I manage Approvals of Work requests
  
• How do I reject a Work Request. 
  

This course covers the following topics;

• How do I Generate work orders ?
  
• What criteria is used to activate Meter based Routines?
  
• How do I know how many Routines will become Due when entering a Meter Readings?
  
• How do I configure routines to automatically reserve spare parts ? 
  
• How do I see the spares required for upcoming work?
  
• How do I know what version of the Routine and Job Spec a work order was using ?
  
• How do I predict the workload for Routines without generating the work orders ?
  
• How do I manage spare shortfalls?
  
• How do I control changes to Routines (based on Asset Type)?
  
• How do I ensure a Routine is approved before it becomes live ?
  
• How can I ensure that my routine strategy is not over maintaining assets?
  

This course covers the following topics;

• How can I view upcoming planned work?
  
• How can I view outstanding work orders?
  
• How can I track how much of my planned maintenance plan is completed Vs Outstanding?
  
• What affects my planned vs unplanned stats?
  
• How do I set hourly rates for each person or trade ?
  
• How can I print the details of a work order?
  
• How do I see the costs related to a job ?
  
• How can I view the work orders delays due to lack of spare parts as a report?
  
• How can I view a summary of the maintenance costs of an asset?
  
• How do I bulk reassign Work Order?
  
• How do I view the general and status audits trail for a Work Order
  
• How do I create a 2nd job for very similar work (copy)?
  

This course covers the following topics;

• How do I know if a Work History came from a Work Request or a Work Order?
  
• How can I see the maintenance activities that has been performed on an asset?
  
• How can I view the categorisation of costs that have been incurred?
  
• How do I ensure that jobs are carried out in a consistent, standard way ?
  
• How do I approve history?
  
• How do I track the changes made to a Work Order or Work History record using the audit trail?
  
• How to use Defect groups to get to the root cause of recurring problems?

This course covers the following topics;

• How do I see a Visual view of upcoming Work?
  
• How do I view upcoming work not generated yet? 
  
• How can I find upcoming work for a specific trade and Person? 
  
• How far into the future are work order projections done?
  
• How do I change the date range view ?
  
• How do I see the details of Overlapping jobs on a specific day ?
  
• How can I filters the Scheduler Summary ?
  
• How does the scheduler position jobs on the timeline ?
  
• What determined the Size of Blocks on scheduler?
  
• How can I see what issues are blocking items from being completed? 
  
• How do I see a total of Costs and work?
  
• How come I cannot move some Jobs ?
  

This course covers the following topics;

• How do I keep projections up to date?
  
• How are Meter based Routines are "projected" to a date on the scheduler ?
  
• What are the Restrictions on Work Orders once a History is created for that Job ?
  
• How are some jobs not appearing on the scheduler?
  
• How can I resolve schedule issues ?
  
• How do I reschedule an actual job on the scheduler ?
  
• How can I see how much work is already assigned to a resource when allocating jobs?
  
• How do I use the scheduler by shift?
  
• How do I hide frequent reoccurring jobs from the scheduler so that it does not get cluttered. 
  
• How do I create a Purchase request to order the parts from the Scheduler when there is a shortfall
  

This course covers the following topics;

• How do I add user defined fields to maintenance records ?
  

This course covers the following topics;

• Work Order Change control messages based on Asset Type
  

This course covers the following topics;

• How do I configure Asset Masks?
  

This course covers the following topics;

• How can I configure routines so that the batch jobs runs more quickly?
  
• How can I configure the owner of a routine to be notified when a routine is due?
  

This course covers the following topics;

• How do I control the introduction of new assets in the system?
  
• How do I track when an Asset is moved Location?
  
• How do I change the coding of a number of Assets?
  
• How do I see the total cost of ownership (TCO) of an asset?
  
• How to take an Asset out of service?
  

This course covers the following topics;

• How do I find Forms?
• How do I create a new Form?
• How do I print a form?
• How do I Approve a step on a Form?
• How do I Reject a Form?
• How do I save a search?
• How do I search for Templates using Form Categories?

This course covers the following topics;

• How can I see who is next to take action on a Form?
• How can I see who made changes to a form?
• How do I reassign a Form step to another user?
• How do I reassign all instances of a Form to a new user?

This course covers the following topics;

• How do I create a new Template?
• How do I design a basic Form Template?
• How do I add text fields to a Form?
• How do I add, checkboxes and dates to a Form?
• How do I add a lookup to a Form?
• How do I add an Approval Workflow to a Form?
• How do I add a Conditional Approval Workflow to a Form?
• How do I nominate a pool of approvers for a certain stage?
• How do I configure workflow stepback on rejection?
• How do I make a field mandatory?

This course covers the following topics;

• How do I hide a field?
• How do I make fields read-only or editable at certain stages?
• How do I configure an email at a specific stage?
• How do I edit the Form Approval Required email for a specific                Template?
• How do I add an attachment to a Template?
• How do I add a dynamic lookup to Forms?
• How do I add a Standard Action to a Form?
• How do I add a child form to a Template?
• How do I configure the subforms to inherit data from the parent Form?
• How do I restrict access to a Form?
• How do I update a Published Template?
  

This course covers the following topics;

• How do I create a Reference Instrument Asset?
  
• How do I create a Calibration Asset?

This course covers the following topics;

• How do I set up a calibration routine using the Test Point method?
• How do I set up a calibration routine using the Achieved Point method?
• How do I set up a calibration routine using the Output Point method?

This course covers the following topics;

• How do I add additional tests to a planned Work Order?
  
• How do I create an unplanned calibration Job?

This course covers the following topics;

• How do I enter test results for the Test Point method?
• How do I enter test results for the Achieved Point method?
• How do I enter test results for the Output Point method?
• How do I complete a calibration History?
• How do I raise an Alert?
• How do I raise an Alert manually?

This course covers the following topics;

• How do I view Alerts?
  
• How do I close an Alert?

This course covers the following topics;

• How do I set up predefined 'Actions' for completing History?
• How do I set up a new Defect Group?
• How do I set up a Defect Group with Master Defects, Causes and Remedies?
• How do I predefine reasons for a Work Order to be put On Hold?
• How can I create a Job Specification list?
• How can I create a Permit Type list?
• How do I setup Shifts?
• How do I add a new Trade to the system?
• How do I add a new Skill to the system?
• How do I set up Work Categories?
• How do I create a Critical Status Code?

This course covers the following topics;

• How do I create a new Budget?
• How do I create a new Company?
• How do I add Company contacts?
• How do I create a new Cost Centre?

This course covers the following topics;

• How do I enter a License Key?
• How do I see the active permissions a User has?
• How do I assign/reassign role Licenses?

This course covers the following topics;

• How do I create a new Person?
• How do I assign skills, rates and trades to a Person?
• How do I approve a Person record?
  
• How do I create a Security Group and add permissions?
• How do I create a User Type?
• How do I create a new User?
• How do I deactivate a User?
• How do I assign Security Groups and roles to a User?
• How do I change a User's login name?

This course covers the following topics;

• How do I import data into PEMAC Assets?
• How do I create a Department?
• How do I monitor Interface activity?
• How do I create a new Lookup Type?
• How do I create a new Site?

This course covers the following topics;

• How do I add user-defined fields for maintenance records?
• How do I configure fields to be read-only, mandatory or hidden?
• How do I configure Masks?
• How do I set enable/disable Notification settings?
• How do I configure the contents of a Notification?
• How do I allow a user to set their own Notification settings?
• How do I change Site & System parameters?

This course covers the following topics;

• How do I add a new Currency?
• How do I set Currency Conversion Rates?
• How do I set the Base Currency for the system?

This course covers the following topics;

• How do I add a new Language to the system?
• How can I find and change the text of any label?

This course covers the following topics;

• How can I enable/disable auditing?

This course covers the following topics;

• How do I create a new Priority Code?
  

This course covers the following topics;

• How do I create an Asset Location?
  
• How do I show the Location on a site maps?
  

This course covers the following topics;

• How do I create a new Asset deactivation reason?
  

This course covers the following topics;

• How do I create a new depreciation plan for an asset?
  
• How can I see which assets a depreciation class is associated with?
  
• How do I deactivate a depreciation class?
  

This course covers the following topics;

• How do I create a new Bin Location?
• How do I link a Bin Location to a Spare Part?

This course covers the following topics;

• How do I create Spare Part?
• How do I add a photo to a Spare Part?
• How do I add Store Specific Details for a Spare Part?
• How can I view the Transactions associated with a Spare Part?
• How do I Commit a pending Transaction for a Spare Part?
• How do I Cancel a pending Transaction for a Spare Part?
• How do I Copy a Transaction for a Spare Part?
• How do I link an Asset to a Spare Part?
• How do I view the Maintenance Records related to a spare part?
• How do I view Spare and Store Quantities/Availability & Reservations?

This course covers the following topics;

• How do I create a new Stocktake?
• How do I add items to a Stocktake?
• How do I finalise preparation of a Stocktake?
• How do I print Stocktake Reports?
• How do I enter Stocktake values?
• How do I complete a Stocktake?

This course covers the following topics;

• How do I create a new Store?
• How do I add a Bin to a Store?
• How do I configure the Sites supplied by a Store?

This course covers the following topics;

• How do I receive new Stock deliveries into the Store?
• How do I issue Stock to Maintenance personnel?
• How do I issue Stock from multiple Bins?
• How do I Reserve Stock for Maintenance personnel?
• How do I place Spare Parts back into the Stock that were returned by staff?
• How do I Return Spares to a Supplier?
• How do I perform a non Stock Transactions ?
• How do I transfer Stock from one Bin to another?
• How do I adjust the quantity of Stock?

This course covers the following topics;

• How do I a raise a Purchase Request for Stock/Non Stock?
• How do I create a Purchase Request from a Transaction?
• How do I print the details of a Purchase Request?

This course covers the following topics;

• How do I create a Purchase Order?
• How do I cancel a Purchase Order?
• How do I copy an existing Purchase Order ?
• How do I receive partial goods against a Purchase Order?
• How do I receive all goods for a Purchase Order?
• How do I return goods to a supplier against a Purchase Order?
• How do I complete a partially received Purchase Order?

This course covers the following topics;

• How do I set up the Supplier Specific Details for a Spare Part?
• How are costs allocated for Spare Parts purchases and consumption?
• How can I determine if I am carrying excess Stock?
• How can I determine the value of Stock?
• How can I devalue Stock?

This course covers the following topics;

• How do I determine the cost of deviations in the Stocktake?
• How do I see what was checked on a previous Stocktake?

This course covers the following topics;

• How do I determine what Spare Parts stock must be reordered?
• How do I adjust Reorder Scan to allow for reservations or purchases?
• How do I know the Spare Parts requirements for upcoming planned work?
• How do I generate Purchase Requests for items that need reordering?

This course covers the following topics;

• How do I Reject a Purchase Order?
• How do I Approve a Purchase Order?

This course covers the following topics;

• How do you hide the 'expected quantity' from Stocktake list?

This course covers the following topics;

• How do I set the default Delivery address for all Purchase Orders?
  

This course covers the following topics;

• How do I create a Contactor Visit Request?
• How do I create a Guest Visit Request? 
• How do I add notes, attachments and forms to a Visit Request?
• How do I view Company and Persons Skills, Required Docs and Maintenance Records on a Visit Request? 
• How I do approve a Visit Request? 
• How do I check-in / check-out a Visitor? 
• How do I force through a check-in? 
• How do You have not answered all questions correctly. Please try again.I create a Visit Request from a Maintenance Record? 
• How do I link an existing Visit Request to a Resource on a Maintenance Record? 
• How do I find Companies with a specific Skill set when creating a Visit Request? 
• How do I find Contractor Personnel with a specific Skill set when creating a Visit Request?

This course covers the following topics;

• How do I add a Company?
• How do I manually add document requirements for a Company?
• How do I add a Category of Required Documents to a Company?
• How do I add a Person to a Company?
• How do I add a Photo to a Person record?
• How do I add a Skill to a Company?
• How do I add Forms to a Company?
• How do I view Visit Requests linked to a Company?
• How do I submit a Company for Approval?
• How do I create a Company Template?
  

This course covers the following topics;

• How do I view Visit Requests on the Calendar?
• How do I edit a Visit Request from the Calendar View?
• How do I reschedule a Visit Request in the Calendar?

This course covers the following topics;

• How can a Self Service user update their Company record?
• How can a Self Service User see the status of their Visit Requests?

This course covers the following topics;

• How do I configure Common Required Documents?
• How do I Approve or Reject a Company? 
• How is a Company set to status For Review?
• How do I inform Contracting Companies that information is required?
• How do I create a list of all visitors on-site in an Emergency?
  

This course covers the following topics;

• How do I create a Self Service Requestor?
• How do I create a Self Service Administrator?