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  • PEMAC Assets

Requestor - Basics

This course covers the following topics;

  • What is PEMAC Assets?
  • How do I login?
  • How do use tab navigation?
  • How do I search grids?
  • How do I change sites?

PEMAC Assets

Requestor - Service Desk

This course covers the following topics;

  • How do I know the Asset name to use when submitting a request?
  • How do I submit a new service request with attachments?
  • What notification indicate progress of my request?

PEMAC Assets

Engineer - Asset Register

This course covers the following topics;

  • How do I create a new Asset?
  • How do I add warnings to an Asset?
  • How do I add a note to an Asset?
  • How do I associate a Spare Part with an Asset?
  • How do I view Routines for an Asset?
  • How do I view all related Maintenance activity for an Asset?
  • How can I configure the cost centers that I want associated with an Asset?
  • How to I find use the advanced Assets search?
  • How do I make the same change to a number of Assets?
  • How do I copy an asset?
  • How do I get a printed copy of the details of an asset?
PEMAC Assets

Engineer - Work Requests - Part 1

This course covers the following topics;

  • How do I create a Work Request?
  • How do I add tasks to a Work Request ?
  • How do I add Resources to a Work Request ?
  • How do I add Skills to a Work Request ?
  • How do I add Permit Types to a Work Request? 
  • How do I add Attachment to a Work Request ?
  • How do I convert a work request to a Work order to schedule it?
  • How do I submit a request for approval and specify the approver? 
  • How do I progress a Work request Originating from ServiceDesk?
  • What are the work Request Roles?

PEMAC Assets

Engineer - Work Requests - Part 2

This course covers the following topics;

  • What email notifications are triggered with Work Requests?
  • How do I view the audit trail for a Work Request ?
  • How do I categorise a Work Request for Defect Analysis?
  • How do I complete a Estimate on a Work request?
  • How do I view Forms related to a Work Request?

PEMAC Assets

Engineer - Work Orders - Part 1

This course covers the following topics;

  • How do I view my list of Work?
  • How do i add Trade people to a Work Order?
  • How do I know if a Work Order is Due/Overdue.?
  • How do i search for properly Skilled people before adding them to do the work ?
  • How do I add tasks to a Work Order?
  • How do I specify resources to work in parallel using Tasks?
  • How Work Order gets put-on Hold?
  • How do I complete a Work Order to History?

PEMAC Assets

Engineer - Work Orders - Part 2

This course covers the following topics;

  • How do I search for all Work Orders that are on hold due to a shortfall ?
  • How can I ensure that certain tasks are performed for certain jobs to ensure consistency ?
  • What email notifications are triggered with Work Orders ?
  • How do I know if someone has already partially completed the work ?
  • How do I know if there is a Spare Part shortage ?
  • How do I Issue a Spare for a Work Order ?
  • How do I reserve a Spare for a Work Order ?



PEMAC Assets

Engineer - Work History - Part 1

This course covers the following topics;

  • How do I complete a Work Request to History
  • How do I create a Direct Work History
  • How do I complete a work order to History 
  • How do I enter Action taken. 
  • How do I enter Breakdowns and downtime 
  • How do I create a related job for the same (Asset Follow-on Work Orders - reasons to do it)
  • What is required to complete a History record and why is the completed flag ON for some records automatically

PEMAC Assets

Engineer - Work History - Part 2

This course covers the following topics;

  • How do I record my work at the end of a day ?
  • How do I see the work that was partially done on another History record?
  • How can I print the details of a work history?
  • What email notifications are triggered by History records?
  • How do I reschedule the next occurrence of a planned job
  • How do I Issue a Spare for a Work History ?
  • How do I Issue a previously reserved spare for a Work History ?
  • How do I return a Spare to the Store for a Work History ?
  • How do I enter a meter reading as part of completing a History?
  • How do I categorise a common issue as a Defect ?

PEMAC Assets

Engineer - Meters

This course covers the following topics;

  • How do I create a new Meter ?
  • How do I enter Meter Readings ?
  • How do I see which routines are using a particular meter ?

PEMAC Assets

Engineer - Audits

This course covers the following topics;

  • How do I view an Audit Trail?

PEMAC Assets

Engineer - Routines - Part 1


This course covers the following topics;

  • How do I create a Routine to generate work orders at regular intervals? 
  • How do I create a Routine that generates work order using a fixed time after the work order is completed? 
  • How do I create an occasional routine?
  • How do I run routines Manually ? 
  • How do I view the maintenance activities generated from a Routine?
  • How do I add tasks to a Routine?
  • How do I add Resources to a Routine?
  • How do I add Skills to a Routine?
  • How do I add Permit Types to a Routine?
  • How do I deactivate a Routine with pending Jobs?

PEMAC Assets

Engineer - Routines - Part 2

This course covers the following topics;

  • How do I create a Routine to generate work orders at regular meter intervals
  • How do I reschedule a meter based routine when the job is completed?
  • How do I create a routine that is both Time and Meter Based ? 
  • How do I create a routine using a Consumption Meter?
  • How do I create a routine using a Condition Meter?
  • How do I create a routine using a Alarm Meter?

PEMAC Assets

Engineer - Production Lines

This course covers the following topics;

  • How do I create a new production line?
  • How do I add assets to a production line?
  • How do I add meters to a production line?

PEMAC Assets

Engineer - Products

This course covers the following topics;

  • How can I create a new product?


PEMAC Assets

Manager - Basics

This course covers the following topics;

  • How do I ensure that jobs are carried out in a consistent, standard way ?
  • How do I view Change control?
  • How do I set up Google Maps Integration?


PEMAC Assets

Manager - Asset Types

This course covers the following topics;

  • How do I ensure reasons for changes to certain Assets are always recorded?
  • How are performance metrics calculated for asset types?



PEMAC Assets

Manager - Asset Register

This course covers the following topics;

  • How can I see the downtime associated with an asset?
  • How can I get a printed list of assets?
  • How do I project the future cost of assets (Report)?
  • How do I analyse breakdowns (Report)?
  • How are performance metrics calculated for asset?
  • How do I compare the performance of assets of the same Type (Report)?

PEMAC Assets

Manager - Depreciation Classes

This course covers the following topics;

  • How can I see the depreciation cost of an Asset?
  • How does PEMAC calculate the book value of an asset?

PEMAC Assets

Manager - Dashboards

This course covers the following topics;

  • How do I find what dashboards are available ?
  • How do I filter dashboard data?
  • How do I drill into dashboard information?


PEMAC Assets

Manager - Production Lines

This course covers the following topics;

  • How do I quantify the cost of maintaining a production Line?
  • How do I see the meter based routines for a production line ? 

PEMAC Assets

Manager - Products

This course covers the following topics;

  • How do I find products affected by an out of service asset?

PEMAC Assets

Manager -Service Desk

This course covers the following topics;

  • Who can submit requests and what permission and licenses do they need
  • How do I ensure certain fields are mandatory when submitting a service request 

PEMAC Assets

Manager - Work Requests

This course covers the following topics;

  • How do I manage Approvals of Work requests
  • How do I reject a Work Request. 


PEMAC Assets

Manager - Routines

This course covers the following topics;

  • How do I Generate work orders ?
  • What criteria is used to activate Meter based Routines?
  • How do I know how many Routines will become Due when entering a Meter Readings?
  • How do I configure routines to automatically reserve spare parts ? 
  • How do I see the spares required for upcoming work?
  • How do I know what version of the Routine and Job Spec a work order was using ?
  • How do I predict the workload for Routines without generating the work orders ?
  • How do I manage spare shortfalls?
  • How do I control changes to Routines (based on Asset Type)?
  • How do I ensure a Routine is approved before it becomes live ?
  • How can I ensure that my routine strategy is not over maintaining assets?

PEMAC Assets

Manager - Work orders

This course covers the following topics;

  • How can I view upcoming planned work?
  • How can I view outstanding work orders?
  • How can I track how much of my planned maintenance plan is completed Vs Outstanding?
  • What affects my planned vs unplanned stats?
  • How do I set hourly rates for each person or trade ?
  • How can I print the details of a work order?
  • How do I see the costs related to a job ?
  • How can I view the work orders delays due to lack of spare parts as a report?
  • How can I view a summary of the maintenance costs of an asset?
  • How do I bulk reassign Work Order?
  • How do I view the general and status audits trail for a Work Order
  • How do I create a 2nd job for very similar work (copy)?

PEMAC Assets

Manager - Work History

This course covers the following topics;

  • How do I know if a Work History came from a Work Request or a Work Order?
  • How can I see the maintenance activities that has been performed on an asset?
  • How can I view the categorisation of costs that have been incurred?
  • How do I ensure that jobs are carried out in a consistent, standard way ?
  • How do I approve history?
  • How do I track the changes made to a Work Order or Work History record using the audit trail?
  • How to use Defect groups to get to the root cause of recurring problems?


PEMAC Assets

Manager - Scheduler - Part 1

This course covers the following topics;

  • How do I see a Visual view of upcoming Work?
  • How do I view upcoming work not generated yet? 
  • How can I find upcoming work for a specific trade and Person? 
  • How far into the future are work order projections done?
  • How do I change the date range view ?
  • How do I see the details of Overlapping jobs on a specific day ?
  • How can I filters the Scheduler Summary ?
  • How does the scheduler position jobs on the timeline ?
  • What determined the Size of Blocks on scheduler?
  • How can I see what issues are blocking items from being completed? 
  • How do I see a total of Costs and work?
  • How come I cannot move some Jobs ?

PEMAC Assets

Manager - Scheduler - Part 2

This course covers the following topics;

  • How do I keep projections up to date?
  • How are Meter based Routines are "projected" to a date on the scheduler ?
  • What are the Restrictions on Work Orders once a History is created for that Job ?
  • How are some jobs not appearing on the scheduler?
  • How can I resolve schedule issues ?
  • How do I reschedule an actual job on the scheduler ?
  • How can I see how much work is already assigned to a resource when allocating jobs?
  • How do I use the scheduler by shift?
  • How do I hide frequent reoccurring jobs from the scheduler so that it does not get cluttered. 
  • How do I create a Purchase request to order the parts from the Scheduler when there is a shortfall


PEMAC Assets

Administrator - Basics

This course covers the following topics;

  • How do I add user defined fields to maintenance records ?

PEMAC Assets

Administrator - Work Orders

This course covers the following topics;

  • Work Order Change control messages based on Asset Type

PEMAC Assets

Administrator - Masks

This course covers the following topics;

  • How do I configure Asset Masks?


PEMAC Assets

Administrator - Routines

This course covers the following topics;

  • How can I configure routines so that the batch jobs runs more quickly?
  • How can I configure the owner of a routine to be notified when a routine is due?



PEMAC Assets

Administrator - Asset Register

This course covers the following topics;

  • How do I control the introduction of new assets in the system?
  • How do I track when an Asset is moved Location?
  • How do I change the coding of a number of Assets?
  • How do I see the total cost of ownership (TCO) of an asset?
  • How to take an Asset out of service?

PEMAC Assets

Designed to assist you in the planning, management and implementation of an effective asset maintenance strategy.

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Requestor - Basics
Summary
Requestor - Service Desk
Summary
Engineer - Asset Register
Summary
Engineer - Work Requests - Part 1
Summary
Engineer - Work Requests - Part 2
Summary
Engineer - Work Orders - Part 1
Summary
Engineer - Work Orders - Part 2
Summary
Engineer - Work History - Part 1
Summary
Engineer - Work History - Part 2
Summary
Engineer - Meters
Summary
Engineer - Audits
Summary
Engineer - Routines - Part 1
Summary
Engineer - Routines - Part 2
Summary
Engineer - Production Lines
Summary
Engineer - Products
Summary
Manager - Basics
Summary
Manager - Asset Types
Summary
Manager - Asset Register
Summary
Manager - Depreciation Classes
Summary
Manager - Dashboards
Summary
Page: 1 2 (Next)

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